Author:
Ching-Jui Keng
Chien-Hua Pao
Hui-Ying Ting
Nai-Yun Chang
Abstract:
Providing an online virtual community may be one effective way to retain potential customers. Prior research
indicated sense of virtual community (SOVC) exerts a significant influence on consumers' purchase intention. The
effect of persuasive advertising mainly depends on the richness of virtual product experiences (VPEs). This study
aims to analyze the relationships between different combinations of VPEs and SOVC. We conducted two
experimental studies on two website to investigate the main effects and interaction. The result of the study provides
evidence that different combination of interpersonal virtual experience with machine virtual experience would
generate different SOVC. We also found the indirect effects of optimum stimulation level (OSL) and levels of
motives for reading customer articulations between VPEs and SOVC variables (membership and immersion). Past
related studies examined the advertising effects of VPEs chiefly on machine interaction (e.g., 3D advertising). This
study is one of the first to examine empirically combinations of machine interaction with interpersonal
interaction.This paper provides a review of the major perspectives in the concept of SOVC and 3D advertising or
virtual reality. These punctuate the importance as well as the contribution of this paper.
Key Word:
Published Date:
February, 2015