How Do Expectations Shape Consumer Satisfaction? An Empirical Study on Knowledge Products Key Word: expectation-confirmation theoryOnline knowledge productsConsumer satisfaction Read more about How Do Expectations Shape Consumer Satisfaction? An Empirical Study on Knowledge Products
Understanding Key Drivers of Mooc Satisfaction and Continuance Intention To Use Key Word: MOOCsexpectation-confirmation theorysatisfactionContinuance intention to use Read more about Understanding Key Drivers of Mooc Satisfaction and Continuance Intention To Use
Customers Complaints In Online Shopping: The Role Of Signal Credibility Key Word: Online Shoppingcomplaint intentions; signaling theoryexpectation-confirmation theorysignal credibility Read more about Customers Complaints In Online Shopping: The Role Of Signal Credibility
